How much is shipping?
Say It Was Me provides FREE shipping to all orders if you are based in Indonesia.
Free international shipping on all orders over 250$.
A flat rate of 25$ applies to orders under 250$.
Where is my order being shipped from?
At the moment all orders are shipped directly from our factory in beautiful Bali, Indonesia using either Fedex or DHL express.
We do not ship or accept PO Boxes as addresses.
When will I receive my order?
All items in stock are shipped within 1-3 days, however due to the many elements that go into making our unique pieces, some may require a final process before they can be shipped.
We will do our best to get your hands on our beautiful pieces as soon as possible!
You will receive a shipping confirmation with tracking information when your order is ready for collection.
Once collected, you will be notified by DHL or FEDEX, and you will be provided with a link to manage your delivery.
There are some small delays related to Covid 19, however transit times to the USA and major European cities is approximately 2-5 days. This may vary slightly depending on your destination.
Say It Was Me already uses the fastest international shipping option available, so overnight or expedited shipping options are not available. Good things take a little bit of time!
CUSTOMS AND IMPORT DUTY
Customers in other parts of the world are responsible for the payment of DUTIES AND TAXES. Say It Was Me is legally required to declare the full value paid on shipments and must provide customs offices with commercial invoices if they require it.
We are unable to assist with any requests to pay for duties or taxes in relation to the delivery of your order. We recommend that you contact your local customs office for further information.
RETURN & EXCHANGE POLICY
We guarantee you will be thrilled with your purchase, however if by any chance you have received wrong or faulty goods please email us at hello@sayitwasme.com with photos of your item so we can assist you further.
Please note:
Return request must be made within 14 days of your order being delivered.
Item must be returned in original condition, unworn, unwashed and with their tags attached;
